Using Social Networks in Knowledge Management System

The article analyzes the positive and negative aspects of using social networks in the knowledge management system, formal and informal components of knowledge management by advanced organizations, non-standard ways of incrementing and storing knowledge. The use of social networks in knowledge management is a powerful positive tool for disseminating and increasing knowledge in an organization. The article lists the twelve main positive features of social networking. The description of experiments that prove the need for social interaction to preserve knowledge is given. The author focuses on such feature of social networks as its effectiveness in the transmission of both explicit and implicit knowledge.