The relevance of the research topic is determined by the increasing role of information and communication technology (ICT) systems and services usage in all spheres of life - culture, education, healthcare, transport and trade. We live in a society where mobile, broadband and cloud computing change the structure of society and promise the great opportunities for its inhabitants. The development of the human activity field will depend on the progress achieved through the information and communication technology (ICT) systems and services usage. ICTs can play a key role in smart transport management; utilities and electricity supplying; measuring pollution levels; health care and education management, innovative management of agriculture. All of the above-mentioned systems form a "smart" society. By 2050, a significant part of the world's population will be living in cities, and the proportion of urban residents will reach approximately 70%. For the timely provision of quality urban services requires the introduction of various information systems. Copyright © 2018 for the individual papers by the papers' authors.