INFORMATION ENVIRONMENT AS THE BASIS (PLATFORM) FOR THE PROVISION OF DIGITAL SERVICES

The article aims to examine the concept, content, role, and significance of the information environment as foundation for delivering digital services. The research emphasizes the importance of digitalization in improving public administration and highlights the need for well-defined legal frameworks. The primary research method applied is the deductive method, which allows for an analysis of the legal and social nature of digital service provision in the context of the transformation of forms and methods of interaction between the state (through authorized government bodies) and civil society institutions. Additionally, the inductive method, systematic scientific analysis, comparative legal, and historical methods were employed. The core approach in addressing issue is the comparative legal study of digitalization processes in law and legislation. The study concludes that, given the absence of explicit provisions in the civil legislation of the Russian Federation regarding user agreements as a specific civil-law form of digital service provision, the regulation of user agreement content operates at levels: a) through social (corporate) norms, and b) through civil-law norms applied by analogy, regulating similar legal relationships in service provision. The article also examines the role and position of the state in the digital reality and the digitalization of social relations.