A MATRIX-MULTIPLICATIVE SOLUTION FOR A SINGLE-LINE SYSTEM WITH SERVER VACATIONS, A FINITE, RETRIAL QUEUE, AND PHASE-TYPE DISTRIBUTIONS Статья Atencia I.M., Bocharov P.P., Puzikova D.A. Automation and Remote Control. Maik Nauka Publishing / Springer SBM. Том 60. 1999. С. 1273-1289
M/G/1/R RETRIAL QUEUEING SYSTEMS WITH PRIORITY OF PRIMARY CUSTOMERS Статья Bocharov P.P., Pavlova O.I., Puzikova D.A. Mathematical and Computer Modelling. Том 30. 1999. С. 89-98