Digital technologies are now integrated into all spheres of society’s life. Business activities are increasingly carried out on special platforms, the adoption of the law “On Electronic Commerce,” which came into force on January 1, 2019, in China, in addition to regulating public relations arising in the process of conducting electronic commercial activities, also settled the issue related to the methods of dispute resolution. Modern electronic technologies make it possible to simplify the process of concluding transactions, so dispute resolution mechanisms should also comply with these trends. China was the first to introduce digital tools in all dispute resolution mechanisms, both in the judicial system and in alternative dispute resolution methods. The research purpose of this article is to study various methods of dispute resolution, which are used in the process of modern electronic technologies. It is proved that their application: (1) increases the economic attractiveness of China for business activities; (2) dispute resolution methods acquire such qualities as efficiency, transparency, and accessibility; (3) the accumulation of various types of activity on electronic trading platforms makes them more attractive not only for Chinese citizens, but also for foreign persons. The current situation around the world related to coronavirus infection has had the least negative impact on China’s economic situation, and in many areas, on the contrary, it has gained leadership, thanks to the correct state policy, which has systematically and for many years implemented the country’s digital agenda. © 2022, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.