A MATRIX-MULTIPLICATIVE SOLUTION FOR A SINGLE-LINE SYSTEM WITH SERVER VACATIONS, A FINITE, RETRIAL QUEUE, AND PHASE-TYPE DISTRIBUTIONS Article Atencia I.M., Bocharov P.P., Puzikova D.A. Automation and Remote Control. Maik Nauka Publishing / Springer SBM. Vol. 60. 1999. P. 1273-1289
M/G/1/R RETRIAL QUEUEING SYSTEMS WITH PRIORITY OF PRIMARY CUSTOMERS Article Bocharov P.P., Pavlova O.I., Puzikova D.A. Mathematical and Computer Modelling. Vol. 30. 1999. P. 89-98